Return and Cancellation

Return / Cancellation

Products that are not eligible for return will be sent back to you at your cost and expense, if received by us:

  • Any item not purchased from
  • Any item returned 15 days after delivery date
  • Any item that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product
  • Any item from which the UPC code has been removed from its packaging (if applicable)
  • Any item that exhibits physical damage, including damage to original retail box and accessories
  • Any item that has a broken factory seal on its case, torn ‘Do Not Remove’ sticker over screw
  • Any item that exhibits evidence of a spill, regardless of severity
  • Make sure your keyboard is clean before shipping sending it in for return. Keyboards with large amounts of filth and debris not only cause a health concern for our employees, but also take a great deal of time for us to clean. Such keyboards will incur cleaning charges ranging from ₹100 – ₹500 based on severity
  • Any item for which you have submitted a mail-in rebate

Please allow us up to 10 business days to process your return upon receipt.

Just about every mechanical keyboard and accessories sold on comes with a Manufacturer’s Warranty and is eligible for Free RMA processing through the manufacturer with a qualifying defect.

However, if you prefer to return your keyboard to Meckeys for any reason, we are happy to accept all returns meeting the conditions listed above. Do note that all returns will be assessed a 10% restocking fee regardless of the reason for return, unless the product is identified with a manufacturing defect. All keyboards will also be assessed a ₹100 fee to recoup some of our original shipping expenses.

Cancellation of orders before the items have been shipped will incur no charges. However, for all items that have been shipped and later cancelled will incur ₹100 to recoup some of our shipping charges.

Returns that are not in like-new condition or are missing original accessories will be assessed additional fees.

Please send your return along with a printed and filled out copy of our Return Form to:

H.No. 382/A, Keut Sahi,
Choudhary Bazar,
Cuttack – 753001
Odisha, IN

Please note that Meckeys does not offer ‘keyboard exchanges’. All returns will receive credits issued to the payment method used automatically. To accomplish the equivalent of ‘exchanging’ a keyboard, return the original keyboard and purchase a new one.

All refunds will take 7-10 business days after the return has been processed and accepted.

In the event we send you an incorrect keyboard, we do apologize and will replace it for free. However, if the keyboard is returned to us used, dirty, etc, we will ONLY accept it as a normal return with regular return fees.